Tandem Online Services

USER GUIDE

Welcome! How can we help you?

  • Enroll in Online Services

  • Make payments online

  • View your Account History

  • View your e-statements and billing notices

  • Update your profile or mailing address

  • Contact Online Support

Enroll in Online Services

  1. To sign up for Online Services, go to www.tandemservicing.com/login or click Log in from anywhere on our website.

2. Click Enroll Now, then fill out the Application for Online Access.

Please Note: All of the fields in this form are required. You will need your 10-digit account number, which can be found on your billing statement and your Welcome letter. If you don’t know your 10-digit account number, please call us at 425-588-0030 or email us at loanservicing@tandemservicing.com.

3. Read and accept the following disclosures by checking the box and click Next.

4. Create your Account by choosing a username, password, and security question. Hit Finish to complete your enrollment.