Enroll in Online Services
Register with our online services to take advantage to make payments on your loan and receive statements with ease.
Need help enrolling? Click here to view our online guide.
Log in to your account
Already registered for online services? Sign in here to make payments, view your statements, and access your loan history.
How can we help?
Request a Payoff
Click here to request a payoff, which will open an email to your team. You’ll need to include your loan number and the property address.
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Log in to your Online Services account (or enroll in Online Services) and then click on List of Accounts > Options > View E-Statements
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Yes! Sign up for ACH to make your payments automatically each month. To sign up, please fill out this ACH form and email it to loanservicing@tandemservicing.com.
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Your 10-digit account number can be found on your billing statements and your Welcome letter from Tandem Servicing. You can also give us a call at 425-588-0030 or send us an email at loanservicing@tandemservicing.com and we’ll be happy to help you out. You’ll need your account number to enroll in Online Services.
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For draw requests, please email your originator — either Rain City Capital or Magnolia Capital Partners.