• Your Online Loan Servicing Portal

    Enroll in online services to make payments securely online, view your E-Statements and account history, and update your preferences—anytime, all online.

  • To sign up for Online Services, go to www.tandemservicing.com/login or click Log in from anywhere on our website.

  • Click Enroll Now, then fill out the Application for Online Access.

    • All of the fields in the form are required.

    • You will need your 10-digit account number, which can be found on your billing statement and your Welcome letter.

    • If you don’t know your 10-digit account number, please call us at 425-588-0030, or email us at info@tandemservicing.com

  • Read and accept the following disclosures by checking the box and click Next.

  • Create your Account by choosing a username, password, and security question. Hit “Finish” to complete your enrollment.

    • Passwords must be at least 6 characters in length and contain both numbers and letters. Don’t use your SSN or username.

    • Tandem Servicing does not have access to view or modify your responses to the security question, so be sure to choose something you’ll remember.

How do I enroll in online services?

For step-by-step instructions on how to enroll in online services, make payments, view statements, and go paperless, download the Tandem Online Services Guide.